Many previous researchs indicated that psychosocial factors play a significant role in indoor air problems in workplaces. These problems are often more complex. Technical questions are interrelated with the dynamics of work community and the cooperation and interaction skills of the parties involved in the problem solving process are also put to the test. The objective of this study was to analyze the process of managing and solving indoor air problems from a psychosocial perspective.

First, in this study, an approach that utilizes both quantitative and qualitative methods was used. Indeed, it was based on data from questionnaires, interviews and various documentary materials. Technical inspections of the buildings and indoor air measure were also carried out.

Second, this study follows four factors that differentiate the successful cases from the cases that failed.

We can see : extensive multiprofessional collaboration and participative action can encourage the occupants of the building to take part in the problem solving process. Indeed, they can create a group project, which helps to coordonate meetings and the people involved in the process. Systematic action and perseverance are also important in successful cases. In fact,  an action plan and a intense collaboration between the different parties are put into place. Investment in information and communication, and process thinking and learning allows a case to be successful. Indeed, communication was regular and continuous throughout the process and forums were arranged for communication, for example, informative meetings were allowed and questions related to indoor air were regularly on the agenda of the teams meetings. Furthermore, an explicit decision to solve the problem was made, and this decision was clearly communicated throughout the organization.

Theses problems were examined as a process from the moment the problem was detected untill the attempted solution of the problem. This study  proposed a theoretical model for the role of the psychosocial work environment in indoor air problems too. The study related that social and human aspects have a significant role in indoor air problem solving. Failures to properly handle these aspects may lead to resources being wasted and result in a problematic situation becoming stagnant or worse.

 

Emard Quentin. 

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